Frequently Asked Questions

Morales Language Services provides professional interpreting for legal, USCIS, medical, and educational settings, as well as document translation services.

We provide interpreting services in Spanish, ASL, Haitian Creole, and a wide range of languages based on your needs.

Yes, we provide in-person interpreting through Hudson Valley, New York State, New Jersey, western Connecticut, and Western Vermont. We also offer virtual services nationwide.

Yes, our team of interpreters are experienced in both types of interpreting.

Every interpreter at Morales language Services follows these core ethical principles: 1. Accuracy and Completeness Interpreters are expected to convey everything that’s said—faithfully, without adding, omitting, or altering meaning. This includes tone, intent, and even offensive language. 2. Impartiality / Neutrality Interpreters don’t take sides, give opinions, or advocate for either party. 3. Confidentiality Anything an interpreter hears stays private. No discussing cases with friends, no posting “anonymous” stories online. 4. Professional Boundaries An interpreter is—not a helper, advisor, or cultural broker unless explicitly required. Neutrality is preserved in every interaction. 5. Competence Interpreters only accept assignments they are qualified for. In the rare case one of our interpreters doesn't understand the terminology or context, they will say so. There's no guessing or “winging it”. 6. Integrity and Professionalism Interpreters are honest about their qualifications, they arrive prepared, and conduct themselves professionally. This includes correcting their own mistakes transparently when they happen. 7. Respect for All Parties Interpreters treat everyone with dignity, regardless of personal beliefs or the content being interpreted. This matters most in difficult settings (legal, medical, or conflict situations).