Question 1

What interpreting services do you provide?

Accepted Answer

Morales Language Services provides professional interpreting for legal, USCIS, medical, and educational settings, as well as document translation services.

Question 2

What languages do you offer?

Accepted Answer

We provide interpreting services in Spanish, ASL, Haitian Creole, and a wide range of languages based on your needs.

Question 3

Do you offer in-person and remote interpreting services?

Accepted Answer

Yes, we provide in-person interpreting through Hudson Valley, New York State, New Jersey, western Connecticut, and Western Vermont. We also offer virtual services nationwide.

Question 4

Do you offer Consecutive and Simulatenous Interpreting?

Accepted Answer

Yes, our team of interpreters are experienced in both types of interpreting.

Question 5

What are the company guidelines for interpreters at Morales Language Services?

Accepted Answer

Every interpreter at Morales language Services follows these core ethical principles:

1. Accuracy and Completeness

Interpreters are expected to convey everything that’s said—faithfully, without adding, omitting, or altering meaning.

This includes tone, intent, and even offensive language.

2. Impartiality / Neutrality

Interpreters don’t take sides, give opinions, or advocate for either party.

3. Confidentiality

Anything an interpreter hears stays private.

No discussing cases with friends, no posting “anonymous” stories online.

4. Professional Boundaries

An interpreter is—not a helper, advisor, or cultural broker unless explicitly required.

Neutrality is preserved in every interaction.

5. Competence

Interpreters only accept assignments they are qualified for.

In the rare case one of our interpreters doesn't understand the terminology or context, they will say so.

There's no guessing or “winging it”.

6. Integrity and Professionalism

Interpreters are honest about their qualifications, they arrive prepared, and conduct themselves professionally.

This includes correcting their own mistakes transparently when they happen.

7. Respect for All Parties

Interpreters treat everyone with dignity, regardless of personal beliefs or the content being interpreted.

This matters most in difficult settings (legal, medical, or conflict situations).

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Frequently Asked Questions

Find answers to common questions about our interpreting services, scheduling, and availability.

Frequently asked questions

What interpreting services do you provide?

What languages do you offer?

Do you offer in-person and remote interpreting services?

Do you offer Consecutive and Simulatenous Interpreting?

What are the company guidelines for interpreters at Morales Language Services?